PSI Delivers Shipping Cost Verification System For an ECommerce Cross Dock Shipping Company

A Cross Dock Shipping company realized they were losing a significant amount of money from incorrect shipping weights every day and wanted a solution that would fix this problem immediately. The company and PSI’s Solutions team quickly discovered that incorrect shipping costs were being charged as there were discrepancies in reported vs actual package weights/dimensions. PSI designed and installed a fully automated, rapid verification system that confirms package weight and size, leading to accurate shipping charges.

The new verification process quickly and accurately weighs and measures inbound packages loaded onto a conveyor. After verifying that the proper costs were associated with the package, the system automatically sorts the packages to the correct outbound shipping dock.

The automated system confirms shipping costs are accurate, eliminating the excess charges that the Company pays as a result of erroneous shipping manifests, all without slowing down throughput at the facility.


When unloading the incoming trucks, the operators would load the packages onto the conveyor where the barcode would be scanned. The package moved down the line to PSI’s Checkweigher and compares the actual weight to the recorded weight on the shipping documents. The same would then happen when the package moved to PSI’s Dimensioner that compares the package size to the shipping manifest. Any discrepancies in parcel weight/size were caught and fixed before being shipped out. The outbound package shipping costs are now 100% accurate.


Once shipping costs have been verified, the packages are scanned once again to determine which carrier will be delivering the package to the end customer. The sortation system then directs the package to the correct shipping dock where an operator will remove the package from the conveyor and place it on a pallet. Automated sortation has eliminated any mistakes where a package ends up with the wrong shipper.

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